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TICKET POLICY

In an ongoing effort to ensure the safety, security and convenience of our patrons and performers at Greater Lewisville Community Theatre, we ask that you please take a moment and review our policies. Latecomers will be seated at the discretion of the House Manager/Usher during appropriate pauses in the performance as a courtesy to other audience members. However, not all performances have late seating opportunities, so please arrive on time. Please check your tickets, as performance times vary.​​​​​​​

Refunds or Exchanges
ALL SALES ARE FINAL. No refunds, exchanges, or cancellations. In the event of a cancellation by management for which there is no rescheduled date, a refund for this ticket may be issued and may not include service fees. Season ticket holders receive complimentary exchanges.

 

  • Tickets may be picked up one hour before each performance.

  • Seating will begin approximating 20 minutes before each performance.

  • All unclaimed tickets will be released 5 minutes before curtain.

  • Children under the age of 16 years of age must be accompanied by a parent or guardian to enter the theater.

  • Please consider the effects of strong perfumes and colognes on those seated around you.

  • If you leave the theatre during the performance you may not be allowed to return to your seat. 

  • All cell phones, pagers, PDA Alarms, etc. must be turned off prior to the beginning of the performance.

  • Firearms are not allowed in the theatre.

  • No outside food or drink allowed in the theatre.

  • Performance, artists, and pricing subject to change without notice.

  • Due to licensing and federal copyright laws, the use of cameras, video recording devices, and cellular phones of any type is strictly prohibited. 


​​​​​​​**Notice to all patrons: Greater Lewisville Community Theatre reserves the right to refuse admittance to anyone for any of the following reasons, including but not limited to: rude or obnoxious behavior, mistreatment of any staff member or volunteer, the use of foul language, public intoxication, smoking in non-designated areas, loud conversations during any production, and cell phone and/or pager use during the production.