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TICKET POLICY

In an ongoing effort to ensure the safety, security and convenience of our patrons and performers at Greater Lewisville Community Theatre, we ask that you please take a moment and review our policies. Latecomers will be seated at the discretion of the House Manager/Usher during appropriate pauses in the performance as a courtesy to other audience members. However, not all performances have late seating opportunities, so please arrive on time. Please check your tickets, as performance times vary.​​​​​​​

Refunds or Exchanges
ALL SALES ARE FINAL. No refunds, exchanges, or cancellations. In the event of a cancellation by management for which there is no rescheduled date, a refund for this ticket may be issued and may not include service fees. Season ticket holders receive complimentary exchanges.

 

  • Tickets may be picked up one hour before each performance.

  • Seating will begin approximating 20 minutes before each performance.

  • All unclaimed tickets will be released 5 minutes before curtain.

  • Children under the age of 16 years of age must be accompanied by a parent or guardian to enter the theater.

  • Please consider the effects of strong perfumes and colognes on those seated around you.

  • If you leave the theatre during the performance you may not be allowed to return to your seat. 

  • All cell phones, pagers, PDA Alarms, etc. must be turned off prior to the beginning of the performance.

  • Firearms are not allowed in the theatre.

  • No outside food or drink allowed in the theatre.

  • Performance, artists, and pricing subject to change without notice.

  • Due to licensing and federal copyright laws, the use of cameras, video recording devices, and cellular phones of any type is strictly prohibited. 

$15.00 Student/Teacher Rush Ticket Policy

Student/Teacher Rush tickets are available to anyone with a current student/teacher ID, beginning 1 hour before the performance at the box office window only. In order to ensure the performance can begin on time, sales end 10 minutes prior to curtain. Seat selection of Student/Teacher Rush tickets is at the discretion of the box office staff. Student/Teacher Rush tickets are $15, good for 1 ticket per ID.  Some shows restrict attendance to 18 and up due to mature subject matter.  Please see individual show information for any age restrictions.

*Please note: Student/Teacher Rush is not available on Opening Nights. 


​​​​​​​**Notice to all patrons: Greater Lewisville Community Theatre reserves the right to refuse admittance to anyone for any of the following reasons, including but not limited to: rude or obnoxious behavior, mistreatment of any staff member or volunteer, the use of foul language, public intoxication, smoking in non-designated areas, loud conversations during any production, and cell phone and/or pager use during the production.